Terms & Conditions

Acceptance of Terms of Use

Doviko Company (www.doviko.com). We recommend visitors carefully read these Terms and Conditions each time they visit to shop on our online gift portal. These Terms & Conditions define user rights and responsibilities. By accessing or victimization this web site, you comply with certain Terms of Use and any further tips, restrictions, or rules that will be announced about this web site's specific sections or services. All such further announce tips, restrictions, or rules square measure herewith incorporated by reference into these Terms of Use.

Doviko  Company reserves the proper to create changes to the current web site and to these Terms of Use at any time while not previous notice. You must review these Terms of Use on every occasion you access this web site.

You also agree that we tend to offer all legal communications and notices to you electronically by posting them on our web site or, at our election, by causing an e-mail to the e-mail address you provided to us once you registered at our web site. You will withdraw your consent to receive communications from us electronically by contacting client care. However, if you withdraw your consent to receive our communications electronically, you want to discontinue your use of your account.
Intellectual Property Rights

The Website contains several valuable properties and is not restricted to emblems and copyrights employed by Doviko company, affiliates and connected entities throughout the planet. These emblems area unit accustomed distinguish Doviko Company's quality merchandise and services. These emblems and connected proprietary property area unit protected against replica and simulation beneath national and international laws and aren't derived while not the previous specific written permission of Doviko Company.

The text, graphics and Website's HTML code (including flash files, javascript etc.) contained within the web site area unit the exclusive property of Doviko Company, its affiliates or connected entities. Except wherever otherwise provided, the text, graphics and HTML code contained here shall not be derived, distributed, displayed, reproduced, adapted or transmitted in any type or by any means that while not the previous specific written permission of Doviko Company.

The Website might link to websites not maintained by or associated with Doviko Company. Hyper-text links area unit is provided as a service to users and isn't sponsored by or related to this web site or Doviko company. Doviko company has not reviewed the web sites hyper-linked to or from this web site and isn't chargeable for the other website's content. These links area unit to be accessed at the user's own risk and by the Website's usage policy. Doviko company makes no representations or warranties regarding the content, completeness, or accuracy of those links or the websites hyper-linked to the web site. What is more, Doviko company doesn't implicitly endorse third-party websites hyper-linked to the web site.

The property on the web site, except all User Submissions (as outlined hereinafter), together with however not restricted to the text, software, scripts, graphics, photos, logos, images, concepts, sounds, music, videos, interactive options and the rest capable of being copyrightable beneath the Applicable Law ("Content") and therefore the emblems, service marks and logos contained in this ("Trademarks"), area unit closely-held by or licensed to Doviko company, subject to copyright and alternative property rights beneath the Applicable Laws and international conventions. Content on the web site is provided to you as-is for your data and private use solely. It shall not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for the other functions some while not the previous written consent of Doviko company or the various house owners because the case is also. Doviko company reserves all rights not expressly granted in and to the web site and therefore the Content. You agree not to have interaction within the use, copying, or distribution of any of the Content apart from expressly permitted herein, together with any use, copying, or distribution of User Submissions of third parties obtained through the web site for any industrial functions. If you transfer or print a replica of the Content for private use, you want to retain all copyright and alternative proprietary notices contained in this. You agree not to circumvent, disable or otherwise interfere with security connected options of the web site or options that stop or prohibit use or repetition of any Content or enforce limitations on use of the web site or the Content in this. The contents of the web site area unit Copyright (c) 2008 Doviko company all rights reserved.

Products and Pricing

All products listed on the Website and their descriptions and prices are each subject to change. Doviko company reserves the right, at any time, to modify, suspend, or discontinue the sale of any product or services with or without notice. You agree that Doviko company will not be liable to you or any third party for any modification, suspension, or discontinuance of any product or services. In the event a product or service is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or information on such product or services received from Doviko Company's suppliers, Doviko company shall have the right, before the acceptance of any order, to decline or cancel any such orders, whether or not the order has been confirmed and/or you have been charged for such product or service. If you have already been charged for the order and Doviko Company cancels your order, Doviko company for any reason whatsoever, Doviko company will issue a credit to your credit/debit card or bank account in the amount of the charge.

Orders & Acceptance of Orders

When you make an order, you are making an offer to purchase, and such an offer is subject to acceptance of Doviko company. Your receipt of an order confirmation from Doviko company does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Doviko company reserves the right at any time after receipt of your order to accept or decline or cancel your order (in whole or part) for any reason whatsoever. Doviko company may require additional verifications or information before accepting any order. If you are purchasing a gift order, you will be required to provide the gift recipient's name and shipping address accurately. Your order is not accepted until Doviko company send you shipping information for the order (or the accepted portion thereof). Notwithstanding the foregoing, you agree that, if Doviko Company cancels all or a part of your order, your sole and exclusive remedy is either that (a) Doviko company will issue a credit to your credit/debit card or bank account in the amount charged for the cancelled portion (if your account card has already been charged for the order) or (b) Doviko company will not charge your credit/debit card or bank account for the cancelled portion of the order.

Timings: 10:00 a.m To 6:00 p.m (Monday To Friday)

Customer can place the order by two methods:-

Online - Customer can place an order on the website and make the payment modes of online payment.

Offline – By calling the call centre of Doviko.com.

Order Cancellation

As we dispatch every order from our end on the same day of receiving it, therefore, Doviko company requests that in any case, if you need to cancel an order, please do so within 12 hours of placing the order.

Any Deal product with 1 Re or below Rs. 10 prices will not be cancelled, and the customer has to pay the shipping charges for the delivery of any product falling in Special Deals category. If due to some technical error, the customer has been able to place the order which falls under deals category (without paying any shipping charges), in such cases, Doviko company reserves the right to cancel the order anytime.

NOTE: Doviko company won't be able to cancel any of the specific Deal orders.

NOTE: With effect from 1 Feb 2016, any refund if initiated by Doviko company in its sole discretion, in respect of cancellation of the customer's order, can only be processed in terms of Gift Vouchers. Gift Voucher shall be valid for 6 (six) months from the date of issue and apply to the Website catalogue (www.doviko.com). Gift Voucher can be used only once and will not be exchanged for anything other than the products/services specified therein. Once used, it expires automatically, and no refund or return will be entertained about the purchases/orders made with it.

Notwithstanding anything contained herein the Terms and Conditions, any Discount Voucher issued to you by Doviko company can be used only once and will expire thereafter, even if the order/delivery is unsuccessful.

Note: Doviko company will process a refund in the event Doviko company determines that the order's cancellation is due to Doviko company's incapability of fulfilling the order.

Problems with an Order

Doviko company makes every effort to ensure that you receive excellent service. If, at any time, you experience problems with an order, please let us know.

Note: Doviko company will not entertain any complaint after 48 hours from the time of delivery.

Note: Doviko company will not entertain any complaint about perishable products like fresh flowers, cake etc. after 24 hours from the delivery time.

Note: In case of personalized orders, if the picture, name, initials etc., won't be provided by the customer, then Doviko company is neither liable nor responsible for the delay.

Order-Related E-mails

Shortly after you place an order, you will receive an Order Confirmation e-mail which will include all the details of your order, including the order number, (required in the event you need to contact support@doviko.com.

Note: As per the Government norms, it is mandatory to send the invoice against an order. Failing to that courier partners are not liable to parcel any product.

Delivery info

Dovio Company and its partners create each effort to supply and deliver the simplest gifts' widest choice. Just in case of remote areas, gift accessories might get delivered late. Within the rare cases, once that happens, Doviko company can substitute flowers & Gift and/or accessories to form a meeting or a gift basket of the same style and equal price.

If the recipient isn't at the delivery address throughout delivery, we tend to use our greatest judgment on the security of the delivery and can leave the gift boxes at the threshold or with a neighbour or leave a door tag and/or a voice mail, asking the recipient to coordinate pickup or delivery of the gift box. In any case, we will create our greatest effort to induce your gift baskets to their meant recipients.

Dovio company can create each effort to deliver the gift baskets on the requested day. Sadly, owing to varied circumstances, we tend to square measure unable to ensure the delivery time.

If you are doing have a grievance with any of our product or services, please don't hesitate to report the United States' difficulty. If the difficulty is reportable among seven days of the requested delivery date, we will create each effort to correct any issues to your satisfaction.

For national buyers, orders are shipped and delivered through registered national courier companies and/or national speed post only. Orders are delivered within 15 working days or as per the delivery date fixed at the time of order confirmation & delivering of the delivery subject to Courier Company/post office norms. Doviko.com is not accountable for any delay in shipment by the Courier Company or postal authorities and guarantees to hand-over the consignment to the postal authorities or Courier Company within 15 working days from the date of the order as well as payment or as per the delivery date fixed at the time of order confirmation.

Shipment of all orders will be to registered address of the purchaser as per the credit or debit card only at all times (Unless specified at the time of Order). Doviko.com is in no way liable for any damage to the order while in transit to the purchaser.

If the delivery service is given Associate in Nursing incorrect address, the service might incur prices to search out the proper info. Generally, that fee is passed to Doviko Company. If that will happen, we will charge your Mastercard any applicable fee of up to $15.00 while not initial notifying you.

If you would like to cancel Associate in Nursing order owing to a blunder on your half, we tend to may have to incur prices with our partners or our suppliers. in this state of affairs, Doviko company can charge you an extra surcharge of up to $10.00 to hide any of our prices.

The business entiry named Doviko is on the name of Anil Kumar alias Zoganto Ecom, helds MD position.

Registered Address: Vill. Surkhpur, P.O. Jondhi, Teh. & Distt. Jhajjar, Haryana - 124103
Operational Address: H. No. 75, Mandi Road, Harijan Basti, Gadaipur, New Delhi - 110030